The FDM Pledge

In this crazy busy world we live in, it has become far to common for people not to get a return call, text message or email response in a timely fashion. While recognizing that since “There are no customers in the office” and we are travelling a large percentage of the time, we know how frustrating it can be to not get a timely response. Therefore, we have drawn a line in the sand and taken a pledge that all our clients will receive a response to emails, text messages or phone calls within 24 hours of receipt. Please note that auto responses do not qualify as a response. We are going to be the first company in our industry to take “The 24-Hour Pledge.”